About Merchants

Merchants Insurance Group, comprised of Merchants Mutual Insurance Company, Merchants Preferred Insurance Company and Merchants National Insurance Company, is proud to serve our agents, policyholders and the communities where we do business with outstanding property and casualty insurance products. We’re also proud of the fact that all of our companies are rated “A-” by the A.M. Best Company, the leading rating company for the property and casualty insurance industry.

Company Culture Careers

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Founded in 1918

On March 5, 1918, Merchants Mutual Liability Company opened for business. It was founded by Urban F. Jehle, owner and operator of a grocery store on Buffalo’s West Side. He returned from a grocers’ convention with the idea of banding merchants together for the mutual protection of their delivery vehicles. J.R. Young, a local insurance man, Owen B. Augspurger, a Buffalo lawyer, and C.W. Brown, a civil engineer, joined with him. They envisioned a company that would write automobile insurance through local independent agents. Mr. Jehle served as president of the company until 1923.

Throughout the years, we’ve grown and changed, bringing technology and quality products and services to our agents, our policyholders and our communities.

Over 1,000 Independent Insurance Agents

Today, Merchants works with more than 1,000 independent insurance agents in our business territories in Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and Vermont.

Our goal is to develop and deliver outstanding products, respond to our customer requests, and to resolve claims quickly and accurately. We are committed to new technologies and online capabilities and are continuously implementing new features to make doing business with us faster and easier.

Our Mission Statement Meet the Leadership

Merchants Insurance Group’s 100th Anniversary

Merchants Insurance Group has been proudly serving our agents and policyholders for more than 100 years! 2018 was our official 100^th anniversary, and we celebrated this historic event with a number of activities. Click here to see how we commemorated our anniversary.

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Regions We Serve

Merchants Insurance Group provides property and casualty insurance protection to policyholders in Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania and Vermont.